Started almost 3 decades ago, Sky has been known as a top-notch telecommunications service for the United Kingdom. There are three main services with which Sky is known for. There are Sky TV, Broadband and Sky Talk. Sky is regarded as a top leader in the mass media industry. Around 20 million subscribers are spread across their services, the reason why the company is listed in the London Stock Exchange. Sky Television merged with the British Satellite Corporation in 1990, forming a single company now known as the British Sky Broadcasting. Sky has 6 more subsidiaries across Europe.
As a satellite broadcasting company providing on demand media, telephony and Broadband services across the UK, Sky is one of the leading and biggest selling media companies around. It is known for providing the best customer services also in the country.
And there will be scenarios where one will need assistance from a technical expert. If that is the case, then the Sky technical services department will come to the picture. If you need a quick guidance and assistance just get in touch with Sky through its customer support number.
Questions and inquiries about Sky TV installations is the most common reason to contact Sky support. Appointments are requested over the phone or through the web form online so that home and business customers are attended to in their concerns.
Once you’re on the phone ask for set up fees that are involved and if you will be charged with the amount. You can go through the Terms and Conditions together so that all related details of a particular Sky service will be discussed along with the charges.
One of the most popular Sky services is Sky TV. Along with Sky Broadband, it has the standard package and the fiber package. Customer assistance is available over the phone. A year of free support comes with certain packages. Business customers are also given access to on-call Sky experts, depending on their subscribed plans.
The package for Broadband may include the Sky Broadband Unlimited plus Sky Fiber. A choice between a fixed usage allowance or uncapped data plan so you can download as much as you want monthly, are also available.
In terms of customer support, apart from the helpline, you can email, do live chat support or ask through Sky’s social media channels.
Being the leading home entertainment and communication provider for UK, Sky received a heavy volume of calls daily. These are composed of new customers joining the growing Sky family who may be asking for installation and troubleshooting assistance. There will be those who are looking to upgrade or ask more features from the post sales support team. Of course, those who are unhappy and dissatisfied will call in to file for complaints and request for cancellation of service.
Commonly, the customers call about technical issues and asking for troubleshooting support over the phone. This is especially true for Sky TV and Sky Broadband. Regardless of topic, the Sky customer service people assure you of their willingness to be of help.
If you want to send your concern through post, here is the Sky Head Office Address:
Grant Way, Isleworth, TW7 5QD,
You can also pick up the phone to call their number directly at 0844 800 0040.
Take note that calls made to the 03 numbers are charged at local rates. This will depend on whether a landline or your mobile phone was used to place the call. There are calls, which qualify for free minutes. Ask Sky about the numbers, which are completely free to call from landlines and mobiles. These calls do not take away from your free minutes allowances.